I am currently on vacation and products from my shop will be unavailable for next few days. Thank you for your patience and apologize for any inconvenience.

Unit price: 2,34 € – 4,00 €

Natural Riedle

Corresponding Box Size:	A5+ Medium ● 245 x 185 x 38 mm Square Medium ● 235 x 235 x 38 mm Square Small ● 155 x 155 x 28 mm
Interior Tray Materials:	natural board-natural tray
Interior Ribbon:	natural grosgrain
Quantity:	Branded pre-production sample 50 100 250 500 Clear

How it works

Samples

Pre-production sample
Stock Sample

Pre-production sample

The product pages offer a choice of ordering a branded pre-production sample. The option can be seen as a term in the drop-down menu for the product’s quantity. By this term, we mean a fully finished, customised sample. It will comply with your chosen product configuration and will display your own artwork.

The pre-production sample is an exact representation of a future order of the same specification. It follows the same production stages and techniques as the production of a bulk order. In this way, it shows the level of quality and the specifications which you can trust us to provide for a large number of products.

Placing an order for a branded pre-production sample follows the same process as placing an order for bulk quantity. Please read more about the LuxeShop order process in the Help Centre.

The unit price and total for a pre-production sample on the product page include the direct costs for 1 customised Pre-production sample. These costs are not refundable.

NB: The cost for a pre-production sample, including the transport cost, is payable by the customer in advance prior to sample shipment. The sum will be confirmed during the correspondence with our packaging experts.

Stock Sample

The Stock samples are exemplary single copies of the products in the LuxeShop. They are physical representations of some of the configurations that can be seen on the product pages. Please note, the stock samples are pre-printed and cannot be customised.

In most cases, the stock samples can be posted in a short period of time (usually 2-3 working days).

You may request a stock sample for reference to one or more of the following product features:

size
product materials
branding colour
rivet colour (if applicable)
handle type (if applicable)

Each product page has its own form of enquiry for Stock sample availability. You can reach it using the Stock Sample Availability form on the product page. The form will be directed to our team when you click on Send Request and our packaging experts will contact you for confirmation.

NB: The transport cost for a stock sample is payable by the customer in advance, prior to sample shipment.

Placing an Order

How to place your order and what to expect during the stages of communication and production.

Branded pre-production sample or regular order quantity: both follow the same steps:

Choose
Start your Project
Custom Product Features
Order Confirmation
Production

Choose

Choose Product configuration

Click on variable features and quantities. See how the change affects the unit price, total and transport cost. Pick the configuration that suits you best.

NB: At least one configuration should be selected, for you to be able to proceed with your project. You are free to change your initial choice at a later stage when you begin communication with our team.

Useful tips:

Read the Designer’s Notes and learn what lays behind the creation of your packaging or packaging upgrade.
Use the pop-up help texts to read more about every specific feature.
Get acquainted with the applicable upgrades for each packaging. Look for the Packaging Upgrades blocks in the Product pages.
Follow the “Pricing”, “Shipping and Delivery” and “FAQ” links to read about our policies.

Start your Project

Start your project

The button directs your selected configuration of features and quantity into the Shopping cart.
By clicking on the Start your Project Button you are not obliged to any payments.
After clicking on the button you may visit and revise your Shopping cart. Your other option is to continue browsing for other packaging products or upgrades.
Your shopping cart collects the packaging product configurations that you wish to use as a base for your order. Your shopping cart is also the place where you add notes about everything that you wish to change about the configuration.
The configurations and notes will be directed to our team when you click on checkout.
A Packaging Expert will assist you throughout the whole process of defining your packaging specs.

You’re invited to let us know your preference about every detail of your future order:

Whether you prefer to place your artwork in our template or we should help you to do this. More about this you can read in our Design guide / Artwork specs.

Whether you prefer to place your artwork in our template or we should help you to do this. More about this you can read in our Design guide / Artwork specs or the Branding Positions help on each product page.
Special instructions for product specific changes which you may describe in the Notes of the Shopping cart.
Delivery details, e.g. cases when your country isn’t listed in the LuxeShop, or if you want to use (Other delivery method or More delivery options than our Standard – link) delivery methods different from what we offer.
Other specific details or required product-specific changes.

We will get back to you to discuss & confirm:

All one-time expenses, additional expenses and Unit price changes, if any.
Delivery options and their costs.
Artwork proof files. This ensures you are happy with your designs before they are produced.
All questions you have and the options we can offer.

Custom Product Features

Here is a list of features that can be changed at the start of your project or at a later stage. Some of the changes will involve additional costs or longer production time. These details will be confirmed during the communication with our team.

You can order a size different from the choices in the LuxeShop
You can change ribbon or rope length and use another stock colour where applicable;
You can choose to add embossing as a finish for the paper products
Different branding colours are available, but not always on stock.
More than 2 branding positions are acceptable.
Large branding areas are possible.
Use of two or more branding colours is applicable.
Unlisted quantities are workable.

Order Confirmation

After artwork and prices are fully acceptable from your side you will be invited to sign off an official Order confirmation document.

Approved artwork and the signed Order form will be reachable in your online account profile.

The Order Status will be visible in your online account profile too.

Production

Your packaging products are made to order, according to your specification.

Production begins only after order confirmation, artwork confirmation and advance payment (where applicable).

Our production facility is placed in Bulgaria. All products are constructed, tested and approved by our experts and designers.

We keep stock of all the papers listed in our Stock papers page.

Production schedule:

Advance payment may be required depending on your payment plan. If this is the case production starts after we receive proof of the bank transfer. You will be informed about the latest possible date for order cancellation or amendment.
You will receive a confirmation of the estimated delivery date.
Usually, production takes 2-3 weeks.
During production, we will keep you informed about the production status.
When the production is completed and your packaging is safely packed you will receive a confirmation by email.
At this stage, balance payment may be required depending on your payment plan. More about the payment plan you can read on our Pricing Policy page.

Production

General Information
Production time
Production schedule
Repeat orders

General Information

Your packaging or presentation products will be produced in nPack’s facilities by our well-trained team.

Production begins only after order confirmation, artwork confirmation and advance payment (where applicable).

All products are made to order, according to your specification and in compliance with your approved artwork proof file.

If you have already approved a pre-production sample we will meet its specification exactly. If some features of a pre-production sample need to be changed, we will respect and bear in mind your preference.

When production begins, your Order Status will be visible in your online account profile.

If you have ordered one or more products from the LuxeShop, your Order's production status will be visible in your online account profile.

Production time

The production time is different for different product types and depends on:

order quantity;
time of year and workload;
the complexity of the product’s technology;
whether the order is a first one or a repeat order.

The production time for repeat orders starts from 2 weeks.

The production time for first orders starts from 3 weeks.

When you’re ordering multiple items, their production time may be different. If you’d like them to be delivered together please let us know during the ordering process and we will discuss the options with you.

Production schedule

Advance payment may be required depending on your payment plan. If this is the case production starts after we receive proof of the bank transfer. You will be informed about the latest possible date for order cancellation or amendment.
You will receive a confirmation of the estimated delivery date.
Usually, production takes 2-3 weeks depending on quantity and product features.
During production, we will keep you informed about the production status.
When the production is completed and your packaging is safely packed you will receive a confirmation by email.

At this stage, balance payment may be required depending on your payment plan. More about the payment plans you can read in the Pricing & Payment section of the Help Centre page.

Repeat orders

If you want to place a repeat order please let us know by e-mail. Please let us know your previous order number and which Approved artwork proof file we shall use. This will speed up the order process significantly.

Your foil blocking or embossing dies and cutters for repeat orders are stored with us. Please contact us if you want us to send the dies or cutters to you.

There are no expenses for tooling for repeat orders.

If you have ordered one or more products from the LuxeShop Your Approved artwork proof files and your signed Order forms are reachable for future reference in your online account profile.

Shipping & Delivery

Shipping confirmation
Standard Delivery
Other Delivery Methods
More delivery options
Packing details

Shipping confirmation

Shipping Confirmation

When the production is completed and your packaging is safely packed you will receive confirmation by email. We will wait for you to confirm that it’s OK to proceed with the shipment.

Balance payment may be required depending on your payment plan. If this is the case, we will inform you 2-3 days ahead about the date the shipment will be ready for dispatch. You’ll have time to organise the balance payment so we can ship on time. We will organise shipment after we receive proof of the balance payment.

Standard Delivery

Each product page displays the cost for delivery of the chosen quantity of the product to one address via Standard Delivery.

Standard delivery includes shipment of the bulk order to one address using DHL economy service with door-to-door delivery.
Takes 5-8 business days after shipping date. After pickup, we will provide you with the tracking number via email.
You can track your shipment in DHL’s online system or our team will assist you.

Other Delivery Methods

In case the DHL Economy service is not applicable or not preferable, there are other options to choose from. If the product page doesn’t show the transport cost to your country, or if the listed method needs to be improved, you simply need to choose Other Country from the drop-down list. Please use the notes section in the shopping cart to let us know your best option from the list below:

Express delivery (within 2 working days) - via DHL Express service, arranged by us.
Low-cost delivery for large orders to some countries - by truck, via a forwarding agency arranged by us.
Delivery arranged by client - we will be happy to assist with packing estimates and all necessary information and documentation.

More delivery options

Combined shipment - of orders including two or more products going to the same address
Delivery split to different addresses - the bulk order is shipped on one date, split into smaller quantities that go to different recipients
Delivery split to different dates - the bulk order is split into smaller quantities and spread out over different dates according to a time schedule and a payment plan.

Packing details

Your packaging products will be packed in high-quality, 5-Ply corrugated boxes with kraft paper for inner & outer ply
Each box is labelled with storage and handling instructions; the name and address of both the sender and the recipient, the content description and the courier company tracking number and barcode.
The packing includes tissue paper, shrink wrap, flute board separators as additional packaging materials
Despite the measures taken, the carton you receive may be damaged, including the packaging products inside. In case of damage because of transport - please, don’t accept the goods without making notes on the transport documents. Contact us immediately if you have any queries regarding your delivery, if you become aware of any damages, or a delivery shortage.

NB: Delivery delays can occur. Please allow additional working days especially during winter holidays. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Pricing & Payment

Instant Prices and Additional Changes in Costs

Instant Prices
Additional Changes in Costs
Payment

Instant Prices

Unit Price

The price listed as Unit price shows the cost per 1 piece of packaging according to a selected configuration of product features.

For the same configuration of product features, the Unit price will change in relation to the selected order quantity. (Hint: Larger quantities mean lower cost.)

By clicking on varying product features you will be able to see instantly if and how the change affects the Unit price.

The Unit price is displayed in Euro. It is the ex-works cost of a packaging item, i.e. it does not include any additional expenses such as transport cost, VAT, customs duties & other taxes, blocking dies, etc.

Total

The sum listed as Total shows the amount resulting from the multiplication of the Unit price by the order quantity number.

It changes instantly with the change of the Unit Price, following the selection of different features and/or quantity.

The Total is displayed in Euro. It is the ex-works cost of the chosen quantity of this product, i.e. it still does not include any additional expenses such as transport cost, VAT, customs duties & other taxes, blocking dies, etc.

The Total for your entire project including other items from the LuxeShop can be seen in the shopping cart.

After order confirmation, the Total of your confirmed order will be available for future reference in your profile account.

Transport Costs

Transport Costs are calculated separately and are payable in addition to the Total of the order.

The current page displays the cost for delivery of the chosen quantity of this product to one address via DHL Economy service (5-7 working days). More about our Standard delivery you can read in our Shipping page (/ Standard Delivery.

nPack LuxeShop detects your location automatically and will calculate delivery to the detected country. You may choose to change the country of delivery and the transport cost will change accordingly.

If your country is not detected you will be prompted to choose from a list.

If your country of delivery is not in the list you will be able to receive transport cost information by contacting our Team. For more information please read Other Delivery Methods under Additional Changes in Costs on this page or visit our Shipping page / Other Delivery Method & More delivery options.

If you Start a project with more than one packaging product from the LuxeShop, a combined shipping price will be visible in the Shopping Cart. The updated transport cost for the combined shipment will be lower than the sum of the transport costs of the products if ordered separately.

Additional Changes in Costs

One-time expenses

These are expenses which occur with each new artwork design. They won’t occur again if you reorder new quantities with the same design.

1. Foil blocking dies

For each branding position, a new blocking die will be produced.

The cost for a regular blocking die for 1 Artwork position, up to 100 sq.cm., is 35 Euro. If your Artwork exceeds this size, you will be consulted by our Packaging experts at a later stage.

The sum for your new blocking dies will be listed in your online Order once we have the final artwork approval.

For more information on blocking dies and the hot foiling process, please visit the Finishes page of our website.

2. Artwork/design help

The supplied Artwork needs to comply with the Design guide references listed in our Help Centre. In case you don’t have your logo, tagline etc, in the required format, you will be invited to use some help from our specialists. In case you accept our suggested help, the formatting for each branding position will cost 30 Euro.

We can also help with the repositioning of existing Artwork elements over new packaging items. The new arrangement will cost 30 Euro.

The sum for formatting and adjusting your Artwork will be listed in your Invoice.

VAT and other taxes

The items in nPack’s LuxeShop are manufactured in Bulgaria and exported all over the world. The laws of Bulgaria, the EU, and the laws of the corresponding country of delivery will be applied to each delivery.

VAT, if due, will be listed in the [..Shopping cart.. ?] ? amount.

Other taxes that occur locally in the country of delivery will not be listed in the [..Shopping cart.. ?] ? amount.

For detailed information, please visit….

Optional Delivery Costs

Express delivery (takes 2 business days) – via DHL Express service, arranged by us. You can track your shipment in DHL’s online system or our team will assist you
Low-cost delivery for large orders – by truck, via forwarding agency arranged by us. Delivery by truck is cost-effective to some countries only and takes more than 5 business days.
Delivery arranged by client – we will be happy to assist with packing estimates and all necessary information and documentation.
Combined shipment – of orders including two or more products going to the same address
Delivery split to different addresses – the bulk order is shipped on one date, split into smaller quantities that go to different recipients
Delivery split to different dates – the bulk order is split into smaller quantities and spread out over different dates according to a time schedule and a payment plan.

All of the above-mentioned cases require additional arrangements, which will be carried during future communication with our Team. The final costs for using Other Delivery Methods will not be seen in your (или ще се види като допълнителна сума с коментар за какво е по спомени) [..Shopping cart.. ?]. The will be promptly listed in [.. your Invoice…] ?

To start communication with our Team, please use the Start your Project Button and follow the steps listed in the [..Shopping cart.. ?]. This initiates the correspondence with our team.

Please note:

By clicking on the Start your Project Button you are not requested to make any payments. Please read more about Payments in the Payment section on this page or in Payment in our Price Policy.

You can read more about these options in Order Process / Other delivery methods & More Delivery options.

Custom Product Features

In some cases, the pre-configured features are not enough. Here are some examples where you will receive prompt assistance for additions to your chosen configuration.

Different branding colours are available, but not always on stock. Please enquire about availability and possible additional cost after starting your order.
More than 2 branding positions are acceptable. Please enquire about additional costs after starting your order.
Large branding areas are possible. Please enquire about additional costs after starting your order.
Use of two or more branding colours is applicable. Please enquire about additional costs after starting your order.
Unlisted quantities are workable. Please enquire about the costs and production time after starting your order.

Discounts

[… loyal clients / repeat orders…]

Payment

Payment Terms

Payment is not expected before your official order confirmation.

By clicking on the Start Order Button you are not obliged to any payments.

Pressing the [..Shopping cart.. ?] [CTA button] is only a means to start communication with our team by sending your chosen packaging configuration(s).

Payment will be requested under one of two conditions: ?

after you confirm you need help for Artwork formatting and adjustment;
after you confirm your final artwork, quantities and all details concerning your Order.

Payment plans change according to order number and frequency:

If this is your first order with nPack, we will kindly ask for full payment before starting the production.
If this is your second order we could offer you 50% payment in advance and 50% before dispatch.
If you are our regular customer (you have more than 2 orders in the last 1 year) (your payment plan will be discussed individually with your Packaging Expert ?)
For all samples ordered through our website, full payment in advance is requested.
Installment plans? Split Delivery is a method used when a larger quantity of goods is requested on a purchase order to secure a lower price, but the delivery itself is split into smaller quantities and spread out over different dates to control inventory investment, save storage space, etc. Тук плащането не съм сигурна как би било…

Payment Method

The only accepted payment method is Bank Transfer.

Refunds

According to EU and Bulgarian laws, no refunds are to be offered for branded/personalised items.

However, we will be happy to listen to your complaints and work with you towards a satisfactory outcome.

Please visit our [policy] page..? for more details

no payment requered

Ask a question

Stock Sample Availability

Thank you for your interest in our extraordinary product!

Natural Riedle

Get in touch with us by using the form below. By clicking on the Send button you will forward your choice of packaging style and features to our email.

Our packaging experts will get back to you with additional information. During our communication, we will let you know if the exact match to your choices is available. In case it’s not, our specialist may suggest material or colour swatches to demonstrate some of the product features.

Please, explore the variable product features before you send us your request. Our advice is to configure the features to match your criteria as close as possible.

Below, we offer you a chance to specify which features are of the greatest importance for you. Please use a checkbox for each feature which matters.

Please have in mind that you don’t need to check the boxes next to size and branding colour if they’re not a perfect match to what you plan to order. In this case please use the Notes field where you can describe your preference.

Notes

First name *

Last Name *

E-mail address *

Your Business Category *

I agree with this site’s Privacy Policy.

Important Note:

The stock samples are not free samples.

You will be notified about the unit cost of the sample (somewhere between 5 and 8 Euro apiece), the transport cost, or parcel packing details in case you book the shipping.

More about the sample types you can read on this product page under How it works / Samples or on the Samples in the LuxeShop page.

Overview
Features
Sustainability
Complementary Products

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Natural Riedle

How it works

Samples

How to place your order and what to expect during the stages of communication and production.

Choose Product configuration

Useful tips:

Start your project

You’re invited to let us know your preference about every detail of your future order:

We will get back to you to discuss & confirm:

Order Confirmation

Production

Production schedule:

Production

Shipping & Delivery

Shipping Confirmation

Standard Delivery

Other Delivery Methods

More delivery options

Packing details

Instant Prices and Additional Changes in Costs

Unit Price

Total

Transport Costs

One-time expenses

VAT and other taxes

Optional Delivery Costs

Custom Product Features

Discounts

Payment Terms

Payment Terms

Payment Method

Refunds

Stock Sample Availability

Natural Riedle

Login